We are absolutely delighted to share the incredible news from Friday night's CCMA Awards – a night that truly reflected the dedication and excellence of all our team. Winning not one, not two, but three awards is a testament to the hard work and innovation that defines our company.

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Our triumphant evening began with winning the "Best Training and Development Programme" in the Financial Services category (AIB). This accolade recognises our unwavering commitment to nurturing talent and fostering growth, particularly within the financial sector. It's a celebration of our investment in our people, ensuring they are equipped with the tools and skills to excel in this dynamic industry.

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A special congratulations to Elizabeth Brown, our esteemed Head of Customer Engagement Centres, who was honoured as the "Industry Manager of the Year." Her exceptional leadership and dedication are the lifeline of our success and this award is a well-deserved recognition of her remarkable commitment and expertise.

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Lastly, Uniquely was Highly Commended for the award "Outsource Partnership of the Year" in collaboration with Bord Gáis Energy. This recognition goes beyond mere partnership; it celebrates a deep-rooted collaboration based on trust, mutual success and a shared pursuit of excellence. Here's to continued success!

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We want to say a massive congrats to everyone that was shortlisted, including Ciall for "Industry Professional of the Year: Customer Service Agent," Denise for "Industry Professional of the Year: Team Leader," all the members of our Pinergy team for "Best Customer Experience" and to everyone working in our Customer Engagement Centres who were shortlisted for the "Customer/Shared Services of the Year Award."

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This remarkable evening at the CCMA Awards 2023 truly showcases our dedication to delivering exceptional customer experiences and the outstanding contributions of our team members. We are proud to be at the forefront of customer service excellence in Ireland.

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