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What we do

Our Sectors

We create elevated experiences across multiple industries – whatever the challenge or uncharted circumstance. With decades-backed market knowledge across telecoms, banking, energy, tech and retail, we have the expertise to amplify your sales strategy and customer experience.

Custom-Made Contact Centre

Custom-Made Contact Centre

Whether you need to start from scratch or scale fast, we offer solutions tailor-fit to you. Our team of skilled agents are ready to handle customer interactions with the care and precision needed for your business. With our experience in CRM systems such as Dynamics365 and Salesforce, we’ll provide seamless integration and channel management to be the friendly face behind your brand and meet your customers where they’re at. 

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Connect and Engage

Connect and Engage

We offer integrated communication channels such as calls, emails, social media, live chat and messaging services into an omnichannel approach. This gives customers the freedom to choose their preferred method of interaction – making the customer journey more convenient and efficient.

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Advisory

Advisory

Get best-in-class strategic advice and consulting to elevate business processes. Our advisory services boast a team of multi-disciplinary subject matter experts who will work with you to review your current position and offer advice on how to move forward. We deliver solutions across technology, software, fulfilment, distribution, recruitment and more, using LEAN methodology to deliver efficiently and consistently. Working to agreed SLAs and KPIs, we can expand or adapt to your specific needs, and our Uniquely Governance Model will keep you informed of all key metrics.

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Sales Oriented Service

Sales Oriented Service

How “Sales Oriented Service, Service Oriented Sales” is changing the landscape of CX.

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In the ever-evolving EdTech space, companies need ambitious allies with the know-how to navigate the US market, maximise presence and up impact. Uniquely is an invaluable partner for education technology enterprises looking for these solutions, particularly in the areas of staffing, lead generation and sales acceleration.

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